• Defects in materials and workmanship under normal household use.
• Repairs or replacement of faulty parts (at Kleva Range’s discretion).
• If repair isn’t possible, a replacement of the same or equivalent model (at Kleva Range’s discretion).

• Normal wear and tear (e.g., scratches, dents, cosmetic damage).
• Misuse, neglect, accidents, or improper handling.
• Unauthorized repairs or modifications.
• Use of non-approved accessories.
• Damage caused by power surges, incorrect voltage, or external factors.
• Commercial use — all products are intended for household use only.

1. Get in Touch: Contact Kleva Range Customer Service via website, email at support@klevarange.com.au, or phone with your proof of purchase.
2. Provide Details: Share a clear description of the issue and any relevant images or videos.
3. We’ll Assess It: If your claim qualifies, we’ll arrange a repair or send a replacement at our discretion.

• You may be responsible for shipping the product back for assessment.
• If the product has a manufacturing defect, we’ll cover the return shipping for the replacement.

This warranty is in addition to your rights under Australian Consumer Law. You're entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable losses or damage. This warranty does not affect any rights that cannot be excluded by law.

Some of our best-selling products come with extended warranties for extra peace of mind.

• KRAPOF® Super Slim Power Vac: 4 Years
• KRAPOF® Wet & Dry Slim Vac: 4 Years
• KRAPOF® Self Empty Slim Vac: 2 Years
• KRAPOF® Slim Lite Vac: 2 Years
• KRAPOF® Compact Pressure Washer: 3 Years
• KlevaCut® Knife: 10 Years
• Diamond Earth® Cookware: 10 Years
• Perfect Pro Pan™️: 10 Years
• Sahara Slate® Pans: 10 Years
• Precision Pruners: 5 Years
• Remedical® Air Purifier: 5 Years
• SSP Mattress Topper: 5 Years
• S2S Mattress Topper: 5 Years