Effective Date of this policy: 1ST August 2013 KLEVA RANGE – Commitment to Your Privacy
Your privacy is protected by the Privacy Amendment (Private Sector) Act 2000 and we are bound by the National Privacy Principles. Our Privacy Statement is created to outline the collection, use, disclosure, security and access procedures of KLEVA RANGE™ and to assist you in understanding your rights under the Privacy Act.
Use of Data
Generally we use the information we collect about you for three purposes: to facilitate your order, to let you know about products & services and to create a more enjoyable, more personalised experience for you. We may also use this information to inform you if you have won a contest or competition. We only collect customer information that is necessary for what we do and in ways our customers would expect. For example, we need your name, address and contact details to service your order and if you elect to use your credit card for payment, your card details.
We may also use the information we collect to keep you abreast of changes to our website, to inform you about new products and services or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can contact us on (02) 9665 7226 and let us know.
In terms of disclosure, there are instances where your name and address might leave our system. We may disclose your information to carefully screened agents and/or contractors for the purpose of administration and to service your order. Any agents and/or contractors of KLEVA RANGE™ and all other KLEVA ™ PRODUCTS who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement. That means, for example, not using the information for any purpose other than that to carry out the services they are performing on behalf of KLEVA RANGE™ .From time to time KLEVA RANGE™ also shares customer information – never credit card information – with trustworthy third parties that wish to market quality products or services to you. You can tell us not to share this information at any time by calling us on (02) 9665 7226 . We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency’s request
Protecting your privacy is our top security concern! At KLEVA RANGE™, we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorized persons. In addition to password identification, we also employ Secure Server Software (SSL) to maintain the privacy of your personal data.
Access & Maintenance of your Details
You will always have access to the information that you provide to us. You can easily edit or update your personal information by contacting us on (02) 9665 7226
How to Contact us
If you have any questions, concerns or complaints please contact our privacy officer on (02) 9665 7226