Terms & Conditions

Please read these terms and conditions of use carefully. When you agree to purchase from KLEVA RANGE®, you enter into a contract with us and you accept that you will be bound by the terms and conditions contained in this notice.

This sale agreement is a legally binding contract between you and KLEVA RANGE®.
KLEVA RANGE® reserves the right to change the terms and conditions on this site without notice to you. You will be bound by the terms and conditions operating at the time you placed your order with us.
All prices include GST.

Title to the goods purchased by you remains with us until you have paid for them. Once the goods are paid for in full, the title will pass to you.
Where goods are not purchased for your personal or household or domestic use, KLEVA RANGE® expressly excludes all conditions and warranties, expressed or implied, as to merchantability, fitness for purpose.

Orders made by you for products on our website or in our catalogues are not binding on KLEVA RANGE® until accepted by us.
You are unable to change or cancel your order after we have accepted it.
Access to the KLEVA RANGE® website shall be provided by your internet service provider. KLEVA RANGE® will not be liable for failure of service by your internet service provider.

KLEVA RANGE® will make all reasonable efforts to ensure that information on the website is accurate and correct, but make no representations as to the accuracy of the information. KLEVA RANGE® assumes no liability for any errors or omissions contained on the website.

KLEVA RANGE® will send you the goods you ordered within 28 business days of receipt of your payment.

KLEVA RANGE® delivers to most of Australia with the exception of postcodes where delivery restrictions apply, this includes, but is not exclusive to; 0880, 0881, 0885, 0906, 0907, 0909, 2898, 2899, 3921, 9999, 4801, 4803, 4875, 9464, 9600, 5713, 5715, 5717, 5732, 5733, 5734, 6798, 6799, 7255, 7256, 7257.

KLEVA RANGE® offers a thirty day return policy on all products.
KLEVA RANGE® may offer more than a thirty day return policy on selected products at its discretion and subject to change without notice.

Under the thirty day return policy KLEVA RANGE® will reimburse you the cost of your product if returned because you have changed your mind or for a reason other than fault or failure. To be eligible for a refund the product or offer must be returned in full with all accessories and any bonus gifts included. KLEVA RANGE® will not refund the postage and handling on a product returned under this clause.

Where a product is returned under warranty due to a fault or failure, KLEVA RANGE® will assess the damaged item and refund your postage and handling costs provided your product meets all of the warranty requirements and you have a copy of the return postage receipt. Products cannot be returned under warranty due to a change of mind or for a reason other than fault or failure, unless within the thirty day money back guarantee. Please call the customer service centre on (02) 9387 4100 to redeem your refund.

You must enclose the following details with the returned product:
1. Your full name
2. A copy of your invoice or order number
3. Reason for return
4. Your contact telephone number
KLEVA RANGE® will not be responsible for items that are lost or misdirected. You are strongly advised to send your returned product by registered post.
You may not return goods to KLEVA RANGE® after the thirty day return period has expired unless you are exercising your rights under statutory conditions and warranties that cannot be excluded.

KLEVA RANGE® may advertise payment plans where you pay the purchase price of the goods you have ordered by monthly instalment. If you pay by credit card you agree that KLEVA RANGE® may debit your card each instalment until payment in full.
If KLEVA RANGE® attempts to debit your card and you have insufficient funds to pay the instalment, we may at our discretion ask you to do one or more of the following things:
1. pay the missed instalment;
2. pay any charges or fees charged to KLEVA RANGE® for the failed attempt to debit the instalment amount;
3. pay the balance owing on your account immediately.

KLEVA RANGE® may report you to a credit reporting agency if you default in payment of the goods.
KLEVA RANGE® may charge you interest calculated daily at the rate of 9% per annum on the balance outstanding on your account from the date payment was due until payment in full if you default in payment of your account.

If you default in any payments due to KLEVA RANGE® you agree to pay us on demand all costs, expenses and liabilities incurred by us in connection with or in the actual or attempted exercise or enforcement of this sale agreement.

This sale agreement shall be governed by the law of the State of New South Wales.
This sale agreement contains all the terms and conditions contained in our contract with you, and cannot be modified without the written consent of either party.
If you disagree with any of the terms contained in this sale agreement, then please do not shop at this website.

Terms and Conditions for use of Website

By accessing or shopping on this website you agree to be bound by these terms and conditions.
You agree that you have read and understood all the terms and conditions contained on this website.

You are granted a limited licence to access the information on the KLEVA RANGE® website. You are not permitted to modify, copy, or interfere in any way whatsoever with this website except without the express written authority of KLEVA RANGE®.
You are not permitted to use the KLEVA RANGE® trademark, logo or any graphic without the express written authority of KLEVA RANGE®.

Copyright in material contained on this website is held and asserted by KLEVA RANGE®, or is licensed to KLEVA RANGE®. The information contained on this website may not be reproduced in any way whatsoever, and includes but is not limited to copying, disseminating, transmitting, posting or downloading the information by any means, including but not limited to electronic, mechanical, photocopying, or recording without the express written permission of KLEVA RANGE®.

All trademarks and registered trademarks are the sole property of their respective owners and are used under license by KLEVA RANGE®. KLEVA RANGE® is the registered trademark of KLEVA RANGE®.

KLEVA RANGE® shall not be responsible for any loss of damages, however occurring, resulting as a consequence of your use of this website. Limitation of liability is extended but not limited to negligence, special, consequential, direct or indirect damages, including but not limited to loss of data, profit or any other loss however caused resulting from your use of this website.

You agree to be bound by the laws of the State of New South Wales.
You agree that you are over 18 years of age, and that if you are under the age of 18 years that you are supervised by your parent or guardian whenever you use this website. If you are under 18 years, KLEVA RANGE® reserves the right to refuse you service, to terminate your account, or to cancel your contract.

KLEVA RANGE® will not be held responsible where your account or computer terminal is used without your consent. It is your responsibility to maintain the confidentiality of your account and access to your computer terminal. It is your duty to keep your credit card in a secure location, and not to divulge your details so as to permit unauthorised use.

Any images or videos or content submitted to KLEVA RANGE® via product reviews, social media or email, but not limited to these platforms, may be publicly displayed, used or repurposed at the discretion of KLEVA RANGE® on any platform or format. If you do not agree to these terms, please contact our customer service team at support@klevarange.com.au.

Mobile Terms of Service

The Kleva Range mobile message service (the "Service") is operated by Kleva Range (“Kleva Range”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Kleva Range’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kleva Range through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

If you sign up for our SMS marketing list, you will receive messages from the following number: 0485884629. Please note that this is not a scam.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Kleva Range. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Kleva Range or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Kleva Range mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Kleva Range or email support@klevarange.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Celebrity Chef Launch Competition 2022  Terms & Conditions

This competition is no way sponsored, endorsed, or administered by Instagram or Facebook. Competition closes 11.59pm AEST on Thursday, 1st September 2022.
The winner must be following @klevarange on Instagram or have liked Kleva Range® on Facebook and have commented the correct answer to the question “Who is our new Celebrity Chef?” in the comments on the competition post on either Instagram or Facebook. One (1) x winner will be drawn at random by Kleva Range® and announced and contacted at 10am, Friday 2nd September 2022 on Kleva Range® Instagram and Facebook accounts.

Prize Pack: Total value = $547. This includes 1 x Diamond Earth Set valued at $249, 1 x Kleva® Cut Master Series 5 Piece Set valued at $149, and 1 x Quicktime Flavour Grill valued at $149. Prize is not redeemable for cash.

Kleva Range® Prize Pack to be sent to the winner by post from Kleva Range® HO – 301, 209 Oxford Street Bondi Junction 2022 by 15 September 2022 once winner provides a mailing address (residential). If winner does not redeem their prize and provide an address, a new winner will be chosen on 16 September 2022.