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Turn the locking dial closest to the suction base anti-clockwise to loosen. Move it up or down to reach your desired viewing height. Turn clockwise to lock.
Turn the locking dial anti-clockwise to loosen. Pull the neck up or down to adjust to your desired length. Turn clockwise to lock.
Turn the locking dial on the clip anti-clockwise to loosen. Place the mounting bracket clip on the back of the SmartPlay and push up until you hear a loud click into place. Attach to the mounting bracket and turn clockwise to lock.
And that’s it! You’re connected and ready to use your Smartplay!
You’re all set! Enjoy your Smartplay!
On the SmartPlay home screen, select the yellow “Setup” icon on the bottom right corner of the screen. On the left hand side scroll down to the “System preference” and select language. Scroll up and down on the screen to select your chosen language.
Press on the white circular icon on the right-hand side of the screen to view the sound adjustment panel.
Drag down from the very top of the screen to view the sound a brightness adjustment bar.
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To connect your Android phone to Smartplay via Bluetooth, make sure your phone’s software is up to date. Here’s how to check:
Note: Bluetooth connection works with Android version 11 and above. If you have Android 8 or above, just use a USB cable to connect to Smartplay.
WIRELESS CONNECTION for Android 11 and Above
WIRED CONNECTION for Android 8 and Above
This can happen if you’ve got another hands-free Bluetooth device in your car. Be sure your phone is only connected to the Smartplay and not both devices at the same time, as this can cause connection issues and may disconnect your Smartplay. A quick check should fix it!
Yes, the SmartPlay is only compatible with smartphones.
No, a cable is not provided in the set. You must use your own Lightning USB power cable. To use a wired connection, simply connect the USB power cable into the left-hand side of the SmartPlay screen and the other end of the cord into your mobile device, and then it will automatically enter the CarPlay interface.
Connecting your Smartplay to your car speakers is super easy! Just follow these steps:
Your tunes should now be playing through your car speakers—happy driving! 🎶
Yes, in order for the unit to be powered, it needs to be plugged into your car's cigarette lighter compartment.
The power cord is 110cm long.
Yes, the SmartPlay is designed with built-in speakers, so if your internal speakers are not working in your car, the SmartPlay will be able to distribute the sound.
Yes, you are able to use multiple apps at a time depending on which apps you are wanting to use. For example, you can have your maps app running at the same time as listening to music through your preferred music app.
The apps compatible with SmartPlay include Podcast/Overcast, Spotify/Apple Music, WhatsApp, Audiobooks/Audible/Read, and Radio app.
Yes, internet and GPS are required for the maps function to be used.
Depending on which apps you intend to use, internet is not always required. Some apps allow you to pre-download and save songs, audiobooks, and podcasts when you are within range of Wi-Fi/mobile data, which then allows you to use the app when no internet is present.
No, the unit does not require reception for the SmartPlay to operate. However, it means that only limited functions will be available, which would include pre-downloaded podcasts, music, and audiobooks. If your mobile phone does not show any reception, that means you will be unable to make any calls, messages, and listen/use apps that require internet.
Uh-oh! It’s rare, but just like any tech, your Smartplay screen might freeze now and then. No worries, though—it’s super easy to fix with a quick recalibration!
Here’s how:
Please ensure you’ve placed batteries inside the remote as they do not come with them. 😊
Once you've don that, here's a quick tip: The sensor for your SmartPlay remote is either on the left or right side of the screen—just look for the small black dot. Make sure to point the remote towards that side for the best experience!
Also, keep in mind that the sensor on the remote doesn’t light up, even when it’s connected.
No worries, we’ve got you covered! To boost your mic and improve call volume, just follow these easy steps:
This will raise the microphone volume, making sure you’re heard loud and clear on your calls! 😊
Sounds like you’ve got both an aux cable and the FM radio set up at the same time! The crackling happens because there’s too much static or interference. To fix it, just use one method—either the aux cable or the FM transmitter, but not both.
Quick tip: Once you connect Smartplay through the FM transmitter, you won’t be able to change the radio station without losing the Smartplay connection. But don’t worry! Most popular radio stations have apps now. Just download your favorite radio apps, and you can easily switch between them and apps like Spotify or iTunes with no issues at all! 😊
No worries! Voice assistants vary depending on your phone—Siri for iPhones, Google Assistant for Androids, and sometimes Bixby for Samsung. To get yours working, make sure it's set up properly on your device.
Here’s how to get started:
Follow the prompts so your voice assistant recognizes you, and you’ll be ready to chat hands-free!
No worries! If your bracket isn’t sticking to the windscreen or dashboard, just clean the area with a bit of methylated spirits (metho). Once it’s clean, press the bracket back into your desired spot, and it should stick like new!
After sticking the bracket down, make sure to activate the suction. There’s a clip at the back of the sticky cup—just push it upwards once the bracket is in place, and it will create the suction needed to lock it securely. Your bracket should stay put after that!
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