This guarantees that your Perfect Pro Pan will be free from defect in construction or workmanship for 10 years, under normal use and following the care instructions. This guarantees that your Perfect Pro Pan stainless steel and aluminium construction will not buckle, warp or crack under normal use. This does not include commercial use or applications and excludes any damage caused by misuse or an accident.

General wear and tear, scratches to the non-stick coating and non-stick performance are not covered under warranty. For best results and longevity of your Pan, please follow the care instructions provided with your Perfect Pro Pan.

For best performance we recommend pre-seasoning the pans before use.

How to pre-season your Perfect Pro Pan:

  1. Wash the pan in warm soapy water and dry with a soft, non-scratch cloth
  2. Lightly coat the pan with enough oil to fully cover the inside surface
  3. Heat the pan on medium until the oil starts to smoke
  4. Once the oil is smoking, remove the pan from the heat and allow to cool
  5. Once cool enough to touch, remove any excess oil with a paper towel
  6. Now your pan is seasoned and ready for use!

 

This 10 year guarantee covers you for a replacement or repair of the faulty item, refunds are only eligible if you are inside your 30 day money back guarantee.